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About Our Business

Solutions for Success

We specialize in soft skills mastery and strategic development, equipping leaders and teams to:

  • Accelerate delivery with fewer mistakes

  • Strengthen leadership capacity

  • Enhance client satisfaction and loyalty

  • Increase retention and engagement

  • Achieve consistent, measurable performance

An Ethos of Excellence

At Kintsu Consulting Group, our service is driven and, thus, characterised by:

 

Professionalism

Continuous Learning

Ingenuity

Integrity

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Want to experience the expertise of Kintsu Consulting Group for yourself? Give us a call today and let’s discuss what we can do for you.

About Us: Inner_about
About Us: Inner_about
Yamikani S. Banda - Skills Development Consultant
Esther A. Banda, Lead Consultant
Image of Pumula C. Banda, senior consultant for Kintsu Consulting Group
About Us: Inner_about

How We Partner

Expectations of Excellence

We work directly with executives and decision-makers to uncover barriers to seamless service and provide tailored solutions that foster:

  • Internal alignment and collaboration

  • Sustainable leadership growth

  • Outstanding external results that elevate reputation and impact

 

Every engagement is guided by our proven three-step process:

  1. Discovery & Planning – Identifying opportunities and defining success metrics.

  2. Design & Development – Crafting customized strategies and programs.

  3. Production & Delivery – Executing with precision and measurable impact.

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Our Promise

We don’t just deliver training—we deliver transformation. With a focus on measurable outcomes and bespoke solutions, we empower organizations to achieve lasting success and position themselves at the forefront of their industries.

 

To find out why these values are important to us and how we incorporate them into our services, get in touch with The Kintsu Team today.

About Us: Inner_about

Origins

What the name 'Kintsu' means to us...

The purpose of consultants is to advise on how to improve existing systems, develop more from what already is, to help work out the possible kinks and perfect processes for the application of skills and use of resources. As far as soft skills training and personal development, consultants exist to help people uncover unused potential and harness known abilities for greater achievement. We hone the tools that have a significant purpose and we make use of whatever is available for success. Believing this as we do, we felt our name had to embody this in a creative way.

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'Kintsu' is from the Japanese words 'kintsukuroi' and 'kintsugi' which mean to repair with gold. It is the art of repairing broken pottery with lacquer mixed with gold, silver or platinum. Kintsukuroi is both an art and philosophy, where damaged ceramics would not be thrown away, but repaired. Some techniques fill the cracks with the valuable metals and in other cases, when the broken piece is missing entirely, it is completely replaced with gold.

So, at Kintsu Consulting Group, we don't throw away the broken pieces of something that, in that state, cannot work anymore. We believe there is potential in even the things that seem broken.  We also like to believe that with our ethos of excellence we must hold ourselves to a golden (or even platinum) standard. We find the gaps and fit the crucial missing pieces. In the process of adding a new element to an existing entity, we are increasing the value through deliberate, corrective action. Identifying the 'cracks' facilitates client learning, in order to avoid repeat situations.

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Setting the broken pottery with precious metal ensures that more care will be taken with the mended pieces. There is no attempt to disguise the fact that it was broken, and as your consultants, Kintsu Consulting Group won't either. We are here to find the cracks and fill them with valuable input so that when you look at your life or your company, you can be proud of where you are coming from, knowing you're getting even better.

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